Store Policy
Privacy Policy
Last updated: May 26, 2026
Information we collect
- Contact information, such as name, email address and phone number if provided.
- Shipping information, such as street address, city, state and ZIP code.
- Order information, such as purchased item, order total, shipping charge and payment status.
- Account information if you create or use an account on the website.
- Technical information that may be collected by the website, hosting provider, analytics tools or security systems.
How we use information
- To process orders and payments.
- To calculate shipping and coordinate delivery.
- To send order confirmations and customer service messages.
- To prevent fraud, protect the website and maintain business records.
- To respond to support, privacy or legal requests.
Payment information
Payments are processed by third-party payment providers such as PayPal. Mon Epoque does not intentionally store full card numbers or payment account credentials on this website.
Service providers
We may share information with service providers that help operate the store, including payment processors, shipping or logistics providers, email providers, hosting providers, database providers, fraud prevention tools and professional advisors.
Cookies and analytics
The website may use cookies or similar technologies that are necessary for site functionality, security, authentication or checkout. If analytics or marketing tools are added, this policy should be updated to describe those tools.
Retention
We keep order and customer records for as long as needed to provide service, comply with legal or tax obligations, resolve disputes and maintain business records.
Your choices
You may contact us to request access, correction or deletion of personal information, subject to legal, tax, fraud-prevention and business recordkeeping requirements.
Contact
For privacy questions or requests, contact us at [email protected].